Privacy Policy

Introduction

This privacy policy describes the Personal Information that we collect on our website, how we use the information, and with whom we may share it, as well as the measures protecting the security of the information. When registering, you will be asked to give your name, email address, mobile number, credit card information, passport information, and other details necessary to process your visa successfully. The content below explains how we collect, protect and use your information when you may give us through this website.

Data We Collect

We may collect the following data:

• Name
• Email Address
• Phone Numbers
• Demographic Information
• Information We Collect

When you use our website, we may collect your Data and other data from you, as explained below.

Personal Data that you provide through the Site

We collect Personal Data on your behalf. You provide us with Personal Data by contacting us with questions, responding to our surveys, registering for access to our Company Services, or using certain Company Services such as processing your travel visa. Your Data may be collected via our secure website or support channels (Email, Email, Online Chat or Phone).

The Personal Data that we collect is the information that is strictly required for the processing of a travel visa and may include:

• email
• phone number
• arrival date
• port of arrival
• the reason for travel
• home address
• country of address
• telephone number
• name
• last name
• date of birth
• City and country of birth
• citizenship
• gender
• All details of the passport
• Religion
• family information
• professional details
• address in the destination

Wherever we collect Personal Data, we will endeavor to include a link to our Privacy Policy. Suppose you submit Personal Data to this website. By doing so, you consent to transfer your Personal Data from your current location to the company's offices and servers.

Non-government Company

We are a private company based in Australia, Bangladesh, Malaysia, Singapore, UAE, the UK and the USA and are not part of any government.

Personal Data That You Provide Through the Site

We collect Personal Data only when you actively share it with us — for example, when you contact us, respond to a survey, register for our services, or apply for a travel visa.

This information may be collected through our secure HTTPS forms or support channels (email, online chat, or phone).

The Personal Data we collect is limited to what is strictly necessary to process a travel visa, including:

• Full name, date of birth, gender, religion, citizenship
• City and country of birth
• Email, phone number, and home/destination address
• Passport details — number, issue/expiry date, place of issue, photo, data-page scan
• Travel details — arrival date, port of arrival, purpose of travel
• Family details — names, places and countries of birth, occupation of parents and spouse
• Professional details — occupation, employer name and address

Wherever we collect Personal Data we provide a link to this Privacy Policy. By voluntarily providing your Personal Data, you consent to its use in accordance with this policy.

You also acknowledge and agree that your Personal Data may be transferred from your location to the offices and servers of the company and its authorized third parties located in the United States.

Other Information

Non-Identifiable Data

• When you interact with the Site, we may collect non-identifiable data that cannot, on its own, identify you.
• This data may be stored or combined into databases maintained by us, our affiliates, or service providers.
• It is used to track aggregate metrics such as total visitors, visits per page, and ISP/domain origins.
• No Personal Data is accessed or used in this process.

Cookies

• We may use a technology called "Cookies" to add functionality and help us analyze Site usage.
• For example, a cookie may keep you signed in during a visit so you don't have to re-enter your password.
• We never collect Personal Data through cookies without your permission.
• Most browsers include a "Help" section explaining how to be notified about new cookies or disable them.
• We recommend leaving cookies enabled, as they support several Site features.

Aggregated Personal Data

• To better understand and serve our users, we research customer demographics, interests, and behavior using the data provided.
• This research is analyzed on an aggregate basis and may be shared with affiliates, agents, and partners.
• Aggregated data does not personally identify you and may also be shared with current or prospective partners and other third parties for lawful purposes.

Our Use of Your Data and Other Information

We use the Personal Data you provide in a manner consistent with this Privacy Policy. When you share data for a specific purpose, we use it only for that purpose. For example:

• If you contact us by email, we use your data to respond to your query.
• If you sign up for our Services, we use your data to grant access and monitor service usage.
• The Company and its affiliates may use your data and non-identifiable information to improve the Site, understand our customers, and enhance our Services.

The Company and its partners may also use this data to:

• Understand travel patterns and contact you about services we believe will interest you.
• Every such communication includes clear instructions to opt out of future messages.
• You can also contact us at any time to be removed from our mailing list.

If we ever intend to use your Personal Data in a way not consistent with this Privacy Policy, we will inform you before or at the time the data is collected.

Our Disclosure of Your Data and Other Information

We are not in the business of selling your data. We treat it as a vital part of our relationship with you. However, there are limited circumstances in which we may share your data without further notice:

• Business Transfers: Personal Data may be transferred as part of company assets in a sale, merger, restructuring, or similar event.
• Related Companies: We may share your data with our affiliated companies for purposes consistent with this Privacy Policy.
• Agents, Consultants & Service Providers: We engage third parties to perform specific tasks — such as shipping (FedEx, UPS), visa-agent services, database hosting, and payment processing — sharing only the data needed for each task.
• Legal Requirements: We may disclose your data when required by law or when we believe in good faith it is necessary to (i) comply with legal obligations, (ii) protect the company's rights or property, (iii) act in urgent circumstances to protect the personal safety of users or the public, or (iv) defend against legal claims.
• Partner Companies: We may share your data with partner companies for purposes consistent with this Privacy Policy.

How long do we keep your information?

We will always only keep your data for as long as we reasonably need it for the purposes.

Notice and Choice Principle

By written notice, we inform every data subject of the following:

• That their personal data is being processed by us or on our behalf, along with a description of the data.
• The purposes for which the data is being or will be collected and further processed.
• Any information available to us about the source of that personal data.
• The data subject's right to request access to and correction of their data.
• How to contact us with inquiries or complaints regarding the personal data.
• The classes of third parties to whom we disclose or may disclose the personal data.
• The choices and means we offer for limiting the processing of personal data — including data relating to other persons who may be identified from it.
• Whether providing the personal data is obligatory or voluntary.

Security Principle: When processing personal data, we take practical steps to protect it from loss, misuse, modification, unauthorized access, or accidental disclosure.

Retention Principle

The personal data processed for any purpose shall not be kept longer than is necessary to fulfill that purpose. Our duty is to take all reasonable steps to ensure that all personal data is destroyed or permanently deleted if it is no longer required for the purpose it was to be processed.

Data Integrity Principle

We shall take reasonable steps to ensure that the personal data is accurate, complete, not misleading and kept up-to-date by having regard to the purpose, including any directly related purpose, for which the personal data was collected and further processed.

Access Principle

A data subject shall be given access to his data held by a data user and be able to correct that personal data where the personal data is inaccurate, incomplete, misleading or not up-to-date, except where compliance with a request to such access or correction is refused under this Act.

Google

Google's Advertising Principles can summarize Google's advertising requirements. DART cookie, which Google uses as a third-party vendor, will authorize to serve ads on our website and our users based on previous visits. Users can opt out of using DART cookies by visiting the Google Ad and Content Network privacy policy.

Google Display Network Impression Reporting

We, as well as third-party vendors such as Google, use first-party cookies (like the Google Analytics cookies) and third-party cookies (like the DoubleClick cookie) or other third parties who analyze together to organize information concerning user interactions with ad impressions and other ad services that link to our website.

Opting out

Users can fix preferences for how Google advertises or displays to them by using the Google Ad Settings page. Instead, you can drop out by visiting the Network Advertising Initiative opt-out page or using the Google Analytics Opt-out Browser.